State Farm® Insurance Agent Steve Kreis

"I pass at least four different State Farm agents on the way to Steve's office...Well worth the drive for his knowledge and consideration!"

"Steve Kreis at STATE FARM is the best agent I ever had. I have been with them for years and every time I have something that needs attention, They do not hesitate to help. I will never switch agencies EVER, because I will never get the satisfaction that Steve fulfills and his secretary Lynn. Who I praise for both of their kindness and caring for peoples needs. I give 5 stars because to me they deserve 10. Thank you for ALL you have done for me and continue to do so whenever I call. May God Bless you BOTH! Sincerely: Colleen Policastro"

"My previous insurance company raised my rates so I started shopping around and to my luck, Steve from State Farm was there to advice me. He provided me with expert advice; giving me options; never pushing me into insurance I didn't need. I commend him for his patience and his professionalism. I was able to bundle my home and car saving me money. I highly recommend anyone needing insurance to contact to Steve at State Farm."

"I've been with State Farm for many years, and their transparency and dedication have consistently impressed me. They're always ready to assist whenever needed, and their honesty is truly appreciated. Working with Steve and Lynn has been a fantastic experience!"

"I have been with State Farm for years and they have always been upfront, always available to help when necessary, always truthful. Steve and Lynn are exceptional to work with. Thank you State Farm Insurance"

"Lynn is hands down the best insurance agent! She has extensive knowledge and was extremely helpful when we had an accident from icy roads."

"It was time to review my homeowner's insurance after being with SF for 20 years. Lynn went beyond my expectations by reviewing all of my policies and taking the time to educate me about what I had and how I could improve my policies. She made the options understandable in everyday examples without the insurance talk making it easier to determine what was and wasn't needed. She's a gem of a person who separates this SF from others."

"I have been a customer for over 10 years and the customer service is unmatched. Steve and Lynn are always timely in their responses and genuinely care about the work they do."

"I just wanted a quote to lower my insurance premium by switching to SF while keeping my limits and deductibles the same, instead this agent kept suggesting to me higher limits and even a $1 million umbrella policy I didn’t need or want in my car insurance policy. I kept asking for a quote equal to my insurance policy with my current insurer and every quote had a different price with a different limit. I asked why the premiums were different in every quote she never responded. I wouldn’t recommend this agent."

"Great at answering my questions and helping me out! :)"

"Fast and reliable!"

"I have been with State Farm since I started driving, a number of years ago our agent I believe retired and we were switched to Steve Kreis. The office has been wonderful when it comes to any questions or concerns, Lynn is who I typically go through for any need I may have. She goes above and beyond to make sure everything is handled carefully and in a timely manner. I have even tried talking various family members into using this office because of how great my experience has always been!"

"Love Steve and Sherry there! Always very helpful and attentive. I had left a previous State Farm agent here in Pittsburgh because I wasn't getting the attention that I believe I deserved and I was simply just another number to that guy. Steve and Sherry, however, are EXTREMELY warm and attentive and has EVERY trait that the other State Farm agent lacked. You want an insurance agent that is there for you. So many State Farm agents in our city, but if you want the best to do business, then Steve is it! State Farm pricing is very competitive and I highly recommend it for auto, super cars, home, and business policies. Give Steve and Sherry a call for any of your insurance needs. I just learned that they offer auto loans also!! 2025 UPDATE: been with Steve’s office since 2009. Lynn on his team is phenomenal. I can always count on these guys. I know there are many State Farm agents to select from here in Pittsburgh, Steve and his team is the one to go with. Personable, professional and very responsive. Excellent and highly recommend."

"Lynn N is very thorough and transparent with rates and coverage’s, which made switching from our previous providers to State Farm seamless and hassle free. Thanks Lynn"

"Let me start off with the punch line of this review... based on my experience dealing with Steve Kries and his staff, I have become and will continue to be a LIFETIME State Farm Insurance customer for my home, car and personal liability policies. When my policies were first transferred to Steve from my previous agent, he set up an appointment to meet with me to review my coverages. During that meeting he made some practical suggestions on how to reconfigure my policies so that I had better coverages at less cost. I know that the State Farm commercials are all over this concept of "bundling", but I have to say, it works! At the end of the meeting, I walked away with better coverage and less cost. However, the real star of the Steve Kreis show is his office staff, and Lynn in particular. Recently I lost my Toyota 4Runner in flooding from Hurricane Helene. Where other insurance companies send you to a phone queue to make a claim, you spend hours on hold, and end up fighting over the settlement, with the Kreis agency, it took only one call with Lynn to explain the situation and get the claims process moving. Within minutes I was working with her to arrange a claims adjuster/valuator to examine the car, and within a couple days had what I felt was a very fair claim settlement proposal. From there, they arranged to have the car towed, and once I accepted the value and sent in the title, the claim was processed. Lynn's real value came through when claims processing slowed down (which is no surprise given the number of vehicles totaled as a result of Hurricane Helene and Milton). After one call to Lynn, she stepped in, contacted the claims department directly, and successfully got things moving. Within 24 hours of my call to her, I had the insurance settlement directly deposited into my bank account. Now THAT'S personalized service you don't get anywhere else! Thank you Lynn for all of your help!"

"Steve does amazing work as an agent !!!! He is very compassionate and empathetic, he will do all he can to make things right for you. There is no one better to entrust your insurance concerns with than Steve and his professional and courteous staff. Would highly recommend to all !!!! Thank you again Steve !!!! :)"

"Lynn is beyond fantastic- she goes above and beyond for your needs and you can tell that she truly cares about her customers' well being. Her expertise is a gold mine when shopping for a new insurance agency!"

"The team is amazing! They were on top of the whole transfer process and kept us informed through the process. I would 100% recommend them for their services!"

"I have been with them for over 40 years.I have them for everything.They are great.Lynn goes above and beyond what she should.She really cares as if you were family.HIGHLY RECOMEND"

"Good prices great customer service! They know each over their clients and are always willing to help! Lynn is the best at what she does!"

"Everyone you speak to leaves you with a positive experience!"

"It’s always a pleasure to work with Steve and his staff! We have been customers for several years now and we always have a good experience. They go above and beyond to get you the coverage you need, at the best rate. They take the time to listen to your needs and find the coverage that will work best for you! Steve, Lynn and the rest of the staff take the stress out of my insurance needs! Thank you!"

"Have been with State Farm for years now! We've had mortgage insurance with them in the past and currently have auto and renters insurance through them. Couldn't be happier with the service we've gotten from Steve, Sherry and Lynn over the years! Any questions or concerns we've ever had were answered immediately. They're so personal and you can tell they truly care about their customers."

"We have been with Steve and his staff for the past 8 years and it has been a wonderful experience. I would definitely recommend them. They are always so helpful and informative and always striving on giving is the best insurance and the most affordable price."

"When I married my husband, 37 years ago, he already had State Farm. We have had 4 agents along the way before Steve Kreis and we have never had an in the office appointment with any of them to better understand our policies until now. I lost my husband in October and Lynn Nelson thought it would be a good time to revisit what we have in place. My daughter and I had a meeting with Lynn and we are very happy we did. We understand more about insurance now and what we need and don’t need. Lynn is so knowledgeable and personable...we are so comfortable with what we have now and we are so happy and thankful that she suggested the meeting. Everyone should do this from time to time...thank you Lynn!!"