State Farm® Insurance Agent Steve Kreis

"Let me start off with the punch line of this review... based on my experience dealing with Steve Kries and his staff, I have become and will continue to be a LIFETIME State Farm Insurance customer for my home, car and personal liability policies. When my policies were first transferred to Steve from my previous agent, he set up an appointment to meet with me to review my coverages. During that meeting he made some practical suggestions on how to reconfigure my policies so that I had better coverages at less cost. I know that the State Farm commercials are all over this concept of "bundling", but I have to say, it works! At the end of the meeting, I walked away with better coverage and less cost. However, the real star of the Steve Kreis show is his office staff, and Lynn in particular. Recently I lost my Toyota 4Runner in flooding from Hurricane Helene. Where other insurance companies send you to a phone queue to make a claim, you spend hours on hold, and end up fighting over the settlement, with the Kreis agency, it took only one call with Lynn to explain the situation and get the claims process moving. Within minutes I was working with her to arrange a claims adjuster/valuator to examine the car, and within a couple days had what I felt was a very fair claim settlement proposal. From there, they arranged to have the car towed, and once I accepted the value and sent in the title, the claim was processed. Lynn's real value came through when claims processing slowed down (which is no surprise given the number of vehicles totaled as a result of Hurricane Helene and Milton). After one call to Lynn, she stepped in, contacted the claims department directly, and successfully got things moving. Within 24 hours of my call to her, I had the insurance settlement directly deposited into my bank account. Now THAT'S personalized service you don't get anywhere else! Thank you Lynn for all of your help!"

"Steve does amazing work as an agent !!!! He is very compassionate and empathetic, he will do all he can to make things right for you. There is no one better to entrust your insurance concerns with than Steve and his professional and courteous staff. Would highly recommend to all !!!! Thank you again Steve !!!! :)"

"Lynn is beyond fantastic- she goes above and beyond for your needs and you can tell that she truly cares about her customers' well being. Her expertise is a gold mine when shopping for a new insurance agency!"

"The team is amazing! They were on top of the whole transfer process and kept us informed through the process. I would 100% recommend them for their services!"

"I have been with them for over 40 years.I have them for everything.They are great.Lynn goes above and beyond what she should.She really cares as if you were family.HIGHLY RECOMEND"

"Good prices great customer service! They know each over their clients and are always willing to help! Lynn is the best at what she does!"

"Everyone you speak to leaves you with a positive experience!"

"It’s always a pleasure to work with Steve and his staff! We have been customers for several years now and we always have a good experience. They go above and beyond to get you the coverage you need, at the best rate. They take the time to listen to your needs and find the coverage that will work best for you! Steve, Lynn and the rest of the staff take the stress out of my insurance needs! Thank you!"

"Have been with State Farm for years now! We've had mortgage insurance with them in the past and currently have auto and renters insurance through them. Couldn't be happier with the service we've gotten from Steve, Sherry and Lynn over the years! Any questions or concerns we've ever had were answered immediately. They're so personal and you can tell they truly care about their customers."

"We have been with Steve and his staff for the past 8 years and it has been a wonderful experience. I would definitely recommend them. They are always so helpful and informative and always striving on giving is the best insurance and the most affordable price."

"When I married my husband, 37 years ago, he already had State Farm. We have had 4 agents along the way before Steve Kreis and we have never had an in the office appointment with any of them to better understand our policies until now. I lost my husband in October and Lynn Nelson thought it would be a good time to revisit what we have in place. My daughter and I had a meeting with Lynn and we are very happy we did. We understand more about insurance now and what we need and don’t need. Lynn is so knowledgeable and personable...we are so comfortable with what we have now and we are so happy and thankful that she suggested the meeting. Everyone should do this from time to time...thank you Lynn!!"

"Steve Kreis is an AMAZING agent. He went out of his way to not only save me over $1000 but he also took the time to educate me where I was lacking. He saved me money and made me a well informed insurance consumer! (Though I'll never need to shop for insurance again!) Thank You!!!"

"I was with State Farm for 8 years and one day my location closed and I was relocated. Once I found out I tried to switch back or to another location. I’m doing so I was connected with Lynn. Since then Lynn has been nothing shy of professional and helpful. She was able to save my family and I money as well as increase our insurance and explain in detail what we were being offered. Lynn has become a member of my family and wherever she goes I will be sure to tag along and share her with everyone I cross. Trust me if you want to save and learn about your insurance meet with Lynn! Thank you guys!"

"Steve did a great job to make sure that my family and I were covered where we needed to be. I finally feel that I’m sufficiently covered and not paying more for items I never needed. You won’t regret contacting Steve Kreis and his agency for all of your insurance needs."

"Steve has been extremely helpful in getting us the best coverage for our home, auto, and life policies. He even helped us navigate an insurance issue outside of State Farm. He really does take the time to go above and beyond."

"We have been with state farm for over 6 years. Great customer service. Love that we can pick up a phone & call Lynn nelson & get an immediate answer rather than calling a 1-800 # & talking to someone different every time. We have had to make insurance claims over the years and it was easy peasy ~ hassle free. Lynn been super responsive and it's always a pleasure to work with her whether we have a question or need to update a policy, etc. what you do LYNN is very exceptional ,I will continue with Lynn for many more years. Thank you Lynn Nelson for everything you do!!"

"Steve and his team go above and beyond for their clients. They listen and get to know you and your family and help you understand what your options are for coverage and what best suits your insurance and financial needs. Steve is my agent for life because he is there for my family through all the different phases of life -- selling and buying cars and homes, life insurance so our family is protected, and budgeting and investing as our daughter prepares for college. I highly recommend Steve Kreis State Farm."

"State Farm made this so simple. I have never did a claim. So it was easy. They did it all. Got my truck back today 10/30/2019. And it looks great. Thanks State Farm."

"They are amazing!! Lynn took the time to explain to me what I had and needed and after driving for years I finally understand my car insurance. They got me a great rate with excellent coverage. I can't say enough about them. Thank you for your hard work."

"The Steve Kreis office was very helpful and knowledgeable!"

"Love Steve and Sherry there! Always very helpful and attentive. I had left a previous State Farm agent here in Pittsburgh because I wasn't getting the attention that I believe I deserved and I was simply just another number to that guy. Steve and Sherry, however, are EXTREMELY warm and attentive and has EVERY trait that the other State Farm agent lacked. You want an insurance agent that is there for you. So many State Farm agents in our city, but if you want the best to do business, then Steve is it! State Farm pricing is very competitive and I highly recommend it for auto, super cars, home, and business policies. Give Steve and Sherry a call for any of your insurance needs. I just learned that they offer auto loans also!!"

"Steve is great."