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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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madison milanovich

June 29, 2025

5  out of  5
rating by madison milanovich
"Very lucky to have a great agent, Lynn is always so helpful! She is honest about what we may need and makes sure to explain each level of coverage. Thank you again!!"
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Kacie Peters

June 29, 2025

5  out of  5
rating by Kacie Peters
"Lynn is the best! She will make sure you are getting the right coverage on your plan. She will also explain everything to you . Thank you Lynn !!"
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Diane DonGiovanni

June 27, 2025

5  out of  5
rating by Diane DonGiovanni
"Steve has been wonderful to work with since the first email He is thorough, attentive and I have never had to send a follow up request to have a question or request answered! The insurance prices are the best I have been able to find, I was honestly happy to have been lucky enough to get Steve as my agent I am tired of “having” to deal thru an app or via a chat box to get information!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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christina parsons

June 27, 2025

5  out of  5
rating by christina parsons
"Lynn is always so helpful and makes sure I have the lowest rates. If you want someone who will go above and beyond for you, speak with Lynn!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patrick Goelz

June 17, 2025

5  out of  5
rating by Patrick Goelz
"No need to shop around at any other place! Steve and Lynn fulfill all your needs and make everything such a hassle free experience! Amazing team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jennifer Woessner

June 12, 2025

5  out of  5
rating by Jennifer Woessner
"I have been with State Farm for years. Lynn is the best! She has always been very helpful and easy to talk to. I appreciate her always helping me find the best way to save. Lynn truly cares about her clients."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerry K

May 29, 2025

5  out of  5
rating by Jerry K
"Having a long relationship with Steve and Lynn at State Farm says a lot. I used to shop every year or so and have not done for many. Quick and professional service with a family feel. Saved me money and made sure I'm well covered. Highly recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Allison Dotts

May 8, 2025

5  out of  5
rating by Allison Dotts
"Easy to work with.. met all of our needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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carrie collie

May 1, 2025

5  out of  5
rating by carrie collie
"Good prices great customer service! They know each of their clients and are always willing to help! Lynn is the best at what she does!"
We responded:
"Thanks again Carrie! We really appreciate more of your feedback and opportunity to work with you! If we can help with anything, please let us know. Thanks!"
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John Nickey

April 30, 2025

5  out of  5
rating by John Nickey
"I highly recommend Steve Kreis with State Farm. We recently were shopping insurance and Steve not only provided a quote, but he went over all of the details and recommended where we needed additional coverage or where we had too much. He understood our family's needs and discussed the appropriate coverage. The actual switching of coverage between insurance companies was made easy. Plus, Steve is responsive anytime I have a question or concern. You can't go wrong with Steve!"
We responded:
"Thank you, John! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Darby Del Duca

April 23, 2025

5  out of  5
rating by Darby Del Duca
"I’ve been with State Farm for 12 years and transferred states. My old office made the connection to Steve and his team. He took the time to explain the small details of my policy while also listening to my concerns. I would recommend his services to anyone needing insurance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lottie Hunt

April 17, 2025

5  out of  5
rating by Lottie Hunt
"I pass at least four different State Farm agents on the way to Steve's office...Well worth the drive for his knowledge and consideration!"
We responded:
"We’re thankful for your feedback, Lottie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colleen Policastro

April 7, 2025

5  out of  5
rating by Colleen Policastro
"Steve Kreis at STATE FARM is the best agent I ever had. I have been with them for years and every time I have something that needs attention, They do not hesitate to help. I will never switch agencies EVER, because I will never get the satisfaction that Steve fulfills and his secretary Lynn. Who I praise for both of their kindness and caring for peoples needs. I give 5 stars because to me they deserve 10. Thank you for ALL you have done for me and continue to do so whenever I call. May God Bless you BOTH! Sincerely: Colleen Policastro"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mike

March 25, 2025

5  out of  5
rating by Mike
"My previous insurance company raised my rates so I started shopping around and to my luck, Steve from State Farm was there to advice me. He provided me with expert advice; giving me options; never pushing me into insurance I didn't need. I commend him for his patience and his professionalism. I was able to bundle my home and car saving me money. I highly recommend anyone needing insurance to contact to Steve at State Farm."
We responded:
"Thank you for taking the time to share your thoughts, Mike! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Dissen

March 18, 2025

5  out of  5
rating by Mike Dissen
"I've been with State Farm for many years, and their transparency and dedication have consistently impressed me. They're always ready to assist whenever needed, and their honesty is truly appreciated. Working with Steve and Lynn has been a fantastic experience!"
We responded:
"Thank you for reviewing our State Farm office, Mike! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Charlene Wade

March 13, 2025

5  out of  5
rating by Charlene Wade
"I have been with State Farm for years and they have always been upfront, always available to help when necessary, always truthful. Steve and Lynn are exceptional to work with. Thank you State Farm Insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Digital GoodTime

March 13, 2025

5  out of  5
rating by Digital GoodTime
"Lynn is hands down the best insurance agent! She has extensive knowledge and was extremely helpful when we had an accident from icy roads."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michele K

February 8, 2025

5  out of  5
rating by Michele K
"It was time to review my homeowner's insurance after being with SF for 20 years. Lynn went beyond my expectations by reviewing all of my policies and taking the time to educate me about what I had and how I could improve my policies. She made the options understandable in everyday examples without the insurance talk making it easier to determine what was and wasn't needed. She's a gem of a person who separates this SF from others."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Zachary Kenny

February 7, 2025

5  out of  5
rating by Zachary Kenny
"I have been a customer for over 10 years and the customer service is unmatched. Steve and Lynn are always timely in their responses and genuinely care about the work they do."
We responded:
"We’re honored by your positive feedback, Zach! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matthew Andrea West

February 6, 2025

2  out of  5
rating by Matthew Andrea West
"I just wanted a quote to lower my insurance premium by switching to SF while keeping my limits and deductibles the same, instead this agent kept suggesting to me higher limits and even a $1 million umbrella policy I didn’t need or want in my car insurance policy. I kept asking for a quote equal to my insurance policy with my current insurer and every quote had a different price with a different limit. I asked why the premiums were different in every quote she never responded. I wouldn’t recommend this agent."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we’d like to better understand what went wrong. Please reach out to us directly so we can address your concerns and work towards a resolution. We’re committed to improving our insurance services and hope to better assist you in the future."
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Paige Wert

February 5, 2025

5  out of  5
rating by Paige Wert
"Great at answering my questions and helping me out! :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Caitlin Wert

February 5, 2025

5  out of  5
rating by Caitlin Wert
"Fast and reliable!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alexandra Housley

January 30, 2025

5  out of  5
rating by Alexandra Housley
"I have been with State Farm since I started driving, a number of years ago our agent I believe retired and we were switched to Steve Kreis. The office has been wonderful when it comes to any questions or concerns, Lynn is who I typically go through for any need I may have. She goes above and beyond to make sure everything is handled carefully and in a timely manner. I have even tried talking various family members into using this office because of how great my experience has always been!"
We responded:
"Hi Alexandra! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andy Shieh

January 8, 2025

5  out of  5
rating by Andy Shieh
"Love Steve and Sherry there! Always very helpful and attentive. I had left a previous State Farm agent here in Pittsburgh because I wasn't getting the attention that I believe I deserved and I was simply just another number to that guy. Steve and Sherry, however, are EXTREMELY warm and attentive and has EVERY trait that the other State Farm agent lacked. You want an insurance agent that is there for you. So many State Farm agents in our city, but if you want the best to do business, then Steve is it! State Farm pricing is very competitive and I highly recommend it for auto, super cars, home, and business policies. Give Steve and Sherry a call for any of your insurance needs. I just learned that they offer auto loans also!! 2025 UPDATE: been with Steve’s office since 2009. Lynn on his team is phenomenal. I can always count on these guys. I know there are many State Farm agents to select from here in Pittsburgh, Steve and his team is the one to go with. Personable, professional and very responsive. Excellent and highly recommend."
We responded:
"Thanks, for the 5-star review, Andy! We really appreciate the opportunity to serve you and your family!"
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LaMont Singleton

November 22, 2024

5  out of  5
rating by LaMont Singleton
"Lynn N is very thorough and transparent with rates and coverage’s, which made switching from our previous providers to State Farm seamless and hassle free. Thanks Lynn"
We responded:
"Hi LaMont, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"